COVID-19 & Office Update | Pediatric & Adolescent Care of Silver Spring

May 28

Friends,

We hope this update finds you safe and well!

We want to update you with our current office availability and procedures.

As general recommendations and restrictions evolve, we remind you that routine pediatric visits are considered essential and important; ensuring our patient’s and provider/staff safety is of utmost importance, and we want you to know that we are HERE for you!

WELL VISITS

We are open and available for Well Visits. Both the American Academy of Pediatrics and State of Maryland have encouraged timely pediatric primary care visits and immunizations. We are seeing patients of all ages during scheduled well visit appointments. To continue to provide the best care possible, we intend to continue to expand the ability to do in-office well visits.

We have implemented the following procedures to minimize risks:

– Well visits are scheduled during specific blocks of time.

– We are limiting the number of providers in the office seeing patients at any given time.

– Using personal vehicles as “waiting rooms” – We ask that you call when arriving for an appointment from your car and we will let you know if/when it is safe for you to come through the front doors.

– We are requiring parents and requesting older children (age 10+) to wear masks.

– Please refrain from bringing additional siblings to the visit if they are not being seen.

– We have dedicated exam rooms for sick and well patients.

– All exam rooms are being disinfected after each patient.

– Providers and clinical staff are wearing the appropriate protective equipment for each patient situation.

VIRTUAL VISITS

We are still offering virtual visits for many acute illnesses and follow-up visits. Remember, virtual visits may not be appropriate for all illness concerns and cannot always replace an in-person office visit. If the provider recommends a same day sick visit during your virtual visit, the virtual visit will not be billed. For more information, visit our Virtual Visit section by clicking here.

If you would like to schedule a virtual visit please call the office at 301-681-6730. Virtual visits are the perfect opportunity for you to address concerns that perhaps have been put off. They can be used for: medication refill appointments, ADHD rechecks, Asthma rechecks, behavior concerns, rashes, acne, developmental concerns, nutrition discussion and MORE!

FRIENDLY REMINDERS

– Our normal “walk-in” clinics on Monday and Fridays have been CANCELLED until further notice. We would like to have the opportunity to speak with you and discuss your child’s needs and if needed schedule an office visit.

– If you or your child have recently traveled to a known COVID-19 region or have had direct contact (generally contact within 6 feet for more than 10 minutes) with a known case and are feeling ill, we ask that you remain at home and notify us by phone so we can follow the currently established guidelines and potentially avoid exposure to other patients, staff and providers in our office. It is also useful to know the nature of any illness visit to plan the proper timing and arrival details for patients.

We are closely monitoring this constantly changing and developing concern and will provide additional updates as necessary. Please watch our website as well for any additional office schedule changes.